The National Contingency Planning Group for Adult Care Services has been established to look at the overall preparedness of statutory agencies in addressing unforeseen circumstances that could lead to the disruption of adult care provision in Scotland. This will include any service disruption or cessation that arises as a result of financial failure, emergency or public health matter. Its membership is drawn from COSLA, ADSW, NHS Scotland, Scottish Government, Care Inspectorate and Scotland Excel.
The Group had primary responsibility at a national level for managing the Southern Cross situation. As part of that, it developed a model protocol for managing care home closures, including the care and support to individual residents throughout the process.